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Unizap Account Deletion

This page explains how users of the Unizap app can request permanent deletion of their account and associated personal data.

How to Delete Your Unizap Account

You can request account deletion through the Unizap app or by email.

Delete from the Unizap App

  1. Open the Unizap app.
  2. Sign in to your account.
  3. Go to Profile.
  4. Open Account Settings.
  5. Select Delete Account.
  6. Review the information and confirm your request.

Once confirmed, your account deletion request will be submitted for verification and processing.

Request Deletion by Email

If you cannot access the app or have already uninstalled it, send an email to:

[email protected]

Use the subject line:

Account Deletion Request – Unizap

Please include:

  1. Your full name
  2. Registered email address
  3. Registered mobile number
  4. Account or user ID, if available
  5. A clear request to delete your Unizap account

Whenever possible, send the request from the email address registered with your Unizap account.

For your security, do not share your password, PIN, OTP, card information, or banking details by email.

Verification of Your Request

Before deleting your account, Unizap may verify your identity to prevent unauthorized account deletion.

Verification may be completed using your registered email address, mobile number, account information, or another secure verification method.

Unizap will never ask you to provide your password, PIN, or OTP through email.

Data That Will Be Deleted

After your request has been verified and processed, the following information associated with your Unizap account may be permanently deleted:

  1. Account and profile information
  2. Name, email address, and mobile number
  3. Profile image, where applicable
  4. Saved addresses
  5. Account settings and preferences
  6. Login and authentication information
  7. Uploaded files, images, or documents, where applicable
  8. Device and notification information
  9. Account activity and other personal data linked to your account

After deletion is completed, you will no longer be able to sign in to the deleted account.

Account deletion is permanent, and deleted information may not be recoverable.

Data That May Be Retained

Certain information may be retained when required for legal, regulatory, security, or legitimate business purposes.

This may include:

  1. Transaction and payment records
  2. Order, refund, invoice, and tax records
  3. Information required for fraud prevention or security
  4. Records related to pending disputes or legal claims
  5. Information required by applicable laws or regulatory authorities
  6. Limited information stored in secure backups

Any retained information will only be kept for the period required by law or for the applicable legitimate purpose.

Pending Orders and Transactions

Before requesting account deletion, please complete or resolve any pending:

  1. Orders
  2. Payments
  3. Refunds
  4. Returns
  5. Cancellations
  6. Disputes
  7. Other active transactions

Unizap may delay deletion of information connected to an ongoing transaction until that transaction has been completed or resolved.

Processing Time

Verified account deletion requests are generally processed within 30 days.

Additional time may be required when there are pending transactions, security checks, legal obligations, disputes, or backup-retention requirements.

You may receive confirmation through your registered email address once the deletion process has been completed.

Contact Us

For account deletion assistance or privacy-related questions, contact:

App Name: Unizap
Support Email: [email protected]
Account Deletion Requests: [email protected]
Website: https://unizap.ai

For more information about how Unizap collects, uses, stores, and protects personal information, please review the Unizap Privacy Policy.