eCommerce Features for your online store

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eCommerce Features for your online store

October 10, 2022 2024-04-25 12:42
Enter Unizap.ai

A Game-changing commerce platform
Ai-powered features, all dedicated to your heightened success.

World-Class Storefronts

Mobile-First Design

Deliver an exceptional experience across all devices with our mobile-optimized platform.

Responsive Design

Your store automatically adapts to any screen size, ensuring a seamless browsing experience for your customers.

Visual Page Editor

Build beautiful, customized pages with drag-and-drop ease, no coding required.

Themes

Choose from free and premium themes, or customize existing designs to perfectly match your brand.

Content Management System

Easily manage your website content, including product descriptions, blog posts, and more.

Integrated Blog Platform

Engage your audience and build brand loyalty with a built-in blogging platform.

Social Media Integration

Connect your store with social media channels to reach and engage your audience.

Advanced Customization

Customize headers, footers, and layouts to create a unique online store.

Product Pages & Listings

Showcase your products in detail with dedicated pages and visually appealing listings.

Customizable Header

Design your header to match your brand and enhance navigation.

Mega Menu Builder

Create an intuitive and user-friendly customizable menu for easy navigation.

Packaging & Tax Charging

Use the tax and packaging fees that your eCommerce website has previously specified, or specify the charges for particular products.

Hello Bar

Capture attention and promote important announcements with a non-intrusive hello bar.

Single Page Checkout

Streamline the checkout process for a faster and more convenient buying experience.

PCI-Approved Security

Ensure a safe and secure shopping environment for your customers with PCI compliance.

Global Omni-Channel Commerce Management

Global Inventory Management

Track and manage your inventory across international borders efficiently.

Multi-Language Support

Cater to a global audience by offering your platform in multiple languages.

Multi-Currency Support

Accept payments in various currencies for a seamless international shopping experience.

Multi-Channel Management

Sell across multiple platforms and channels for a unified customer experience.

Global Pincode Validation

Enhance customer experience with reliable address and delivery pin code verification.

Multi-Outlet Management

Manage and track sales across multiple physical store locations.

Multi-Store Management

Operate and manage multiple online stores from a single platform.

Multi-Warehouse Management

Optimize storage and fulfillment across multiple warehouses globally.

Multi-Staff Management

Assign roles and manage your staff effectively across different locations and departments.

Marketplaces Commerce

Sell where your customers are shopping by integrating with top marketplaces such as Flipkart, Amazon, and Google Shopping.

Physical Commerce

Keep in-store sales automatically updated with integrated POS systems, and give your customers an express checkout option with our proprietary technology Scan & Go.

Social Commerce

Capture more customers on social channels with Facebook, Pinterest, and Instagram integrations.

Ai Powered Order Management System

AI-Powered OMS

Leverage AI for intelligent order management, streamlining processes and optimizing efficiency.

Global Inventory Visibility

Gain real-time insights into your inventory across all locations.

Smart Stock Management

Predict demand, prevent stockouts, and optimize stock levels with intelligent tools.

Customer Insights

Gain valuable customer data to personalize their experience and improve overall satisfaction.

Strategic Shipping Strategies

Leverage AI to choose the best shipping options for cost-effectiveness and speed.

Payment Flexibility

Offer customers diverse payment options for a smooth checkout experience.

Pick, Pack & Ship

Manage order fulfillment efficiently with intuitive tools and workflows.

Agile Order Adjustments

Easily modify orders to address customer requests and maintain flexibility.

Seamless Seller Management

Manage your seller network effectively for a cohesive omnichannel experience.

Omni-Channel Support

Fulfill orders across various channels, ensuring consistent customer service.

Enterprise Cloud Scalability

Scale your platform seamlessly to accommodate growth as your business expands.

API-Enabled Integration

Connect Unizap with your existing business systems for a unified workflow.

Smart Catalogue Management System

Product Upload and Management

Dive into AI-powered database of over 250,000+ SKUs across diverse categories, or seamlessly upload your entire inventory in bulk using user-friendly CSV files. Effortlessly add & manage thousands of products, saving you hours of manual work.

Multi Layered Product Category

Unleash seamless product discovery and boost sales with Unizap.ai's 3-tier category management. Customers navigate effortlessly, while targeted SEO and optimized inventory drive conversions. Organize brilliantly, engage deeply, and convert effortlessly.

Rich Product Content

Move beyond static images and unlock the full potential of rich product content. Craft captivating narratives with evocative language and compelling features, and immerse customers in stunning visuals. Dive beyond single photos with multiple angles, 360° views, and even engaging product video with Unizap.ai.

SEO Optimized Product Pages

Forget one-size-fits-all listings. In today's mobile-first world, you need product landing pages that captivate on every screen. Unizap.ai empowers you to craft SEO-optimized masterpieces, ensuring every product shines in the search spotlight.

Smart Varient Display tool

One listing, infinite possibilities. Unizap.ai's smart variants display lets you showcase and manage endless options within a single product. Customers explore with ease, you manage effortlessly, and sales skyrocket.

Open API to connect Vital Systems

Unlock the seamless flow of product data across your entire commerce landscape. Unizap.ai's Open API effortlessly connects your catalog management with ERP, accounting, and beyond, bridging the gap for streamlined operations and maximized efficiency. Embrace a unified ecosystem for effortless control and growth.

Omnichannel Catalogue

Unizap.ai empowers you to consolidate product information from various sources into a single, unified platform. Manage your products effortlessly across all your sales channels, ensuring a seamless omnichannel experience for your customers.

Product Discovery Tools

Unizap.ai's dynamic combination of granular filtering, predictive search, and personalized recommendations empowers customers to effortlessly find what they crave, transforming your online store into a haven of convenience and satisfaction.

Predictive Search

Unizap.ai's discovery tools turn shoppers into loyal customers. Granular filters, predictive search, and personalized recommendations guide them to what they love, boosting conversions and building your thriving commerce ecosystem.

Bulk Management

Unizap.ai's bulk management lets you add hundreds of products in seconds with our intuitive CSV upload. Effortlessly now you can bulk update existing product parameters too. Manage inventory, prices, and more with ease, freeing you to focus on growth.

Real-Time Inventory Management

Product display

Add rich descriptions, multiple images, videos and more and update details depending on which variation of a product a user chooses

Catalog Intelligence

Define which products appear for customers, sellers, or both. Set up unique category trees for each 'storefront' experience

Automated Bulk Actions

Upload new products, update existing ones, adjust pricing, manage stock levels, and more – all at once for multiple products, saving valuable time and effort.

Coming soon & waitlist

Promote a forthcoming product in your store to build anticipation; turn on the waitlist feature for sold out products

Dynamic Product Discovery

Showcase relevant products to each customer, boosting engagement and conversions.

Advanced Backorder Management

Maintain customer satisfaction with transparent backorder communication and management.

Intelligent Stock Control

Prevent stockouts and optimize inventory levels with AI-powered insights.

Powerful AI-based Catalog Engine

Leverage AI to organize and optimize your product catalog for better search results.

Personalized Product Experiences

Curate personalized product recommendations and enhance customer journeys.

Automated Bulk Actions

Save time and effort with automated tasks like product uploads and updates.

Smart Variant Management

Create and track multiple variants on a single products; let users dynamically see which variation combos are in or out of stock.

Bundles

Create specific bundled products for customers and consultants.

Unlimited products

Sell as many products and variants in your store as you wish.

Rich Product Description

Provide your customers with a dedicated page highlighting the key features and benefits of your product by which you can increase conversions and drive more sales. 

All-Mile Shipping & Delivery

Omnichannel Fulfillment

Sell online and choose the fulfillment method that suits you, whether it's in-store pickup, local delivery, or nationwide shipping.

All-Mile-Delivery Advantage

Reach customers near and far with our comprehensive delivery network, ensuring timely and efficient order fulfillment.

Multi-warehouse Support

Manage inventory across multiple locations, optimize delivery times, and enhance customer satisfaction with ease.

Self-Delivery Control

Choose to fulfill orders yourself or leverage our extensive network of partners, offering complete control over the delivery experience.

Transparent Pricing

Get upfront and clear pricing information for various shipping options, allowing you to make informed decisions and build trust with your customers.

Open API for Integrated Delivery

Seamlessly integrate your preferred delivery partners with Unizap, streamlining your fulfillment workflows.

Automated Fulfillment

Automate routine tasks like order routing and label generation, saving valuable time and resources.

Customer-Centric Returns

Simplify return processes with flexible options and clear return policies, fostering customer trust and loyalty.

Seamless Express Checkout & Scan & Go

Offer convenient checkout experiences like express checkout and Scan & Go, allowing customers to purchase and pay quickly and effortlessly.

Scheduled Delivery Option

 Empower customers to choose their preferred delivery window, providing greater control and flexibility over their orders.

Advanced Delivery Control

 Set custom rules for deliveries, such as minimum order values or specific product restrictions, for optimal control.

Cross-border Fulfillment

Expand your reach beyond borders and tap into new markets with streamlined cross-border fulfillment solutions.

Location Verification

Allow customers to verify product availability and estimated delivery times based on their location, enhancing the shopping experience.

Native Payment Integration

Multiple payment channels

Accept UPI, COD, cash, cards, and more through integrated gateways, offering a variety of options for every customer.

Exclusive bank offers

Maximize your profits with pre-negotiated, competitive transaction rates from our partner solutions.

Stored credit cards

Save customer time and increase conversion rates by allowing them to store credit cards for faster checkouts and subscriptions.

Guest checkout flexibility

Cater to a wider audience by offering guest checkout options for a quicker and more convenient experience.

Secure transactions

Ensure the highest level of security with direct credit card tokenization by the merchant gateway, eliminating data storage risks.

Simplified tax compliance

Automatically calculate and apply relevant taxes on your products to stay compliant with tax regulations.

Price transparency

Choose to display prices inclusive or exclusive of taxes, providing clear information to your customers.

Razorpay - All-in-one platform

Accept, process, and disburse payments effortlessly with Razorpay's comprehensive suite of products.

Open API for POS integration

Seamlessly integrate Unizap with your existing point-of-sale system for a unified payment experience across all channels.

Business-to-Business

Customer segmentation

Craft personalized experiences for distinct buyer groups. Tailor pricing, product access, and promotions without the hassle of maintaining separate platforms.

Dynamic price lists

Offer custom pricing at the individual SKU level for specific customer groups, fostering stronger relationships and driving sales.

Self-Service Ordering

Empower customers with a dedicated B2B ordering platform for easy order placement, reordering, and tracking.

Streamlined Enquiry Platform

Facilitate efficient handling of customer inquiries with automated workflows and real-time communication on WhatsApp.

Personalized Engagement

Deliver targeted experiences through seamless customer segmentation. Create personalized promotions and product recommendations based on buying behavior and preferences.

Digital Catalogue Automation

Streamline product information sharing with automatically generated digital catalogues accessible on any device.

Omnichannel Lead Management

Consolidate leads from Indiamart and other platforms for centralized management and efficient conversion.

Unified B2B Commerce Platform

Manage your entire B2B commerce lifecycle – marketing, sales, order fulfillment, and support – on a single platform.

Open API Integration

Seamlessly connect Unizap with your existing ERP, CRM, and other business systems for automated data flow and streamlined operations.

Data-Driven Insights

Gain valuable insights into customer behavior and market trends with comprehensive reporting and analytics to make informed decisions.

Automation on WhatsApp

Automate lead nurturing, order confirmations, and support interactions through a familiar and convenient channel for increased customer engagement.

Seamless Customer Segmentation

Target the right customers with the right message. Create personalized experiences and promotions for increased revenue growth.

Qualified Lead Generation

Leverage automated tools and targeted outreach via WhatsApp to generate high-quality leads that convert.

Marketing and Promotions

Create multiple promo codes

Design unique codes for categories, products, and shipping, offering full control over name and description.

Time-limited offers

Generate urgency with limited-time promotions based on specific dates or code availability.

Download promo code list

Generate and export large batches of promo codes in CSV format for easy management.

Multipurpose discounts

Apply codes to various aspects like shipping, entire orders, specific products, or even first-time purchases.

Limit code usage

Set redemption limits for each code or keep them open-ended for continued engagement.

Complex rule options

Define usage limits, compatibility with other codes, and eligible user types for precise control.

Track code usage

Monitor the performance of each code to refine your promotional strategies based on data.

Upsell products

Recommend relevant products based on customer preferences, increasing average order value.

Curate compelling collections

Create thematic collections for any occasion or need, highlighting specific products and running targeted promotions.

Run limited-time flash sales

Generate excitement with countdown timers and custom banners to encourage quick purchases.

Share store QR code

Generate a unique QR code for easy access to your store, share it with existing and potential customers across various channels.

Adwords conversion tracking

Target specific product keywords in limited-time Google Ads campaigns, maximizing return on investment.

Social feed exporter

Showcase your social media presence directly on your website, attracting new followers and driving traffic to your social media channels.

Customer segmentation

Create targeted marketing campaigns by segmenting customers based on attributes, buying behaviors, and predictive insights.

Advanced no-code landing page

Create professional landing pages for your marketing campaigns using pre-built templates.

Extensive store plugin library

Integrate various features like click-to-call, WhatsApp integration, Instagram Shop, Google Analytics, Google Maps, and many more.

Engaging store widgets

Display Facebook feeds, Instagram posts, customer reviews, chat options, contact forms, countdown timers, and more, directly on your website.

Product reviews & ratings

Leverage customer reviews, ratings, and pictures to build trust and encourage potential customers to purchase.

Store review & ratings

Encourage customer feedback by allowing them to rate your delivery and service, fostering transparency and improving brand reputation.

Trusted Badges

Choose from a wide variety of Security badges, Payment badges, Customer Satisfaction Badges, & other Industry-specific Badges to bolster trust and establish authenticity among your customers.

In-Dept Data And Analytics

Sales dashboard

Keep a pulse on your business with key metrics like best-selling products, top performers, abandoned carts, and checkout behavior across all channels.

Detailed reports

Generate in-depth reports on sales, orders, active users, and affiliate activity, all within customizable date ranges.

Export for further analysis

Export placed orders, user data, and affiliate data as CSV files for analysis in other tools.

Product analytics

Gain valuable insights into product performance for a lifetime, empowering data-driven decision-making.

Customer reports

Understanding customer journeys and behavior, including abandoned cart information, enables you to develop targeted marketing campaigns.

Inventory reports

Analyze inventory performance and make informed planning decisions with dedicated metrics.

Gross revenue

Track the total revenue earned on all completed orders.

Gross merchandising value (GMV)

Monitor the total merchandise value sold through your website over a specific period.

Average order value (AOV)

Understand the average value of orders placed on your website.

Profit reports

Access information about costs, margins, and overall profit to optimize your business strategy.

Pending orders

Keep track of unfulfilled orders to ensure timely completion and customer satisfaction.

Monthly leaderboard

Track your progress and celebrate success by seeing the top-earning sellers on Unizap.

Best of breed Technology

Unique instance per customer

Gain complete control with a dedicated Unizap instance tailored to your specific needs.

Deep API integration

Integrate seamlessly with any third-party system through Unizap's robust APIs, creating a truly connected and automated ecosystem.

MACH power

Unizap leverages the power of MACH architecture (Microservices, API-first, Cloud-native, and Headless)  ensuring modularity, flexibility, and scalability to meet your evolving business needs.

Modular flexibility

Enjoy the freedom to adapt and evolve your platform seamlessly as your business grows.

API-driven freedom

Experience unmatched control and customization through a comprehensive suite of APIs.

Cloud-powered agility

Benefit from the agility and scalability of cloud-based solutions.

Headless liberation

Design and deliver exceptional customer experiences across any device or touchpoint.

Always-on performance

Leverage the power and reliability of Amazon Web Services (AWS) for a secure, scalable, and high-performance platform.

Dynamic scalability

Scale your infrastructure effortlessly to accommodate traffic spikes and business growth, ensuring a seamless user experience.

Multi-layered security

Benefit from the robust security measures built into AWS, safeguarding your data and customer information.

Isolated client infrastructure

Each client benefits from a dedicated and secure infrastructure environment.

AI-powered intelligence

Leverage the power of artificial intelligence to automate tasks, personalize experiences, and gain valuable insights.

ReactJS for dynamic UI

Build visually appealing and interactive user interfaces with the power of ReactJS.

Java for robust backend

Ensure a strong and reliable foundation for your e-commerce platform with Java.

Future-proof platform

Benefit from the continuous innovation and security enhancements of a well-established open-source ecosystem & integration of multiple deep technologies like: Ruby on Rails, Angular, Node JS, MongoDB, Elasticsearch, Redis etc.

Streamlined development

Ensure efficient and reliable software development through CI/CD (Continuous Integration and Delivery) practices.

Automated code testing

We maintain high-quality code with automated testing throughout the development process.

Zero-downtime deployments

Experience seamless updates with rolling deployments that minimize disruption.

Progressive Web Apps

Provide your customers with an app-like experience directly through their web browser, increasing engagement and accessibility.

eCommerce Workflow Automation

Streamline your operations and enhance customer experience by automating repetitive tasks.

Business Support

Growth Specialist

Receive personalized guidance and support from a dedicated Growth Specialist, helping you navigate your business journey and make informed decisions.

Marketing 360

Unizap's Marketing 360 is an all-in-one marketing solution for eCommerce businesses. It covers branding, social media, content creation, SEO, email marketing, and more, helping businesses flourish online.

Solution architecting

Partner with in-house solution architects to craft the ideal e-commerce ecosystem tailored to your unique requirements.

24/7 technical support

Access dedicated technical support around the clock to ensure your online store runs smoothly.

Account management

Benefit from personalized account management to address your specific needs and ensure successful platform utilization.

Technical account management

Receive ongoing technical guidance from dedicated account managers to optimize your platform performance.

Implementation project management

Enjoy seamless project management throughout your store setup process.In-house catalog transfer services: Leverage professional assistance to migrate your existing product catalog efficiently.

n-app support

Get instant answers and solutions through the convenient in-app chat feature.

24/7 phone support

Access dedicated customer support around the clock for any assistance you may need.

Help desk

Find step-by-step tutorials and troubleshooting guides to address any queries you may encounter.

FAQs

Find answers to frequently asked questions and gain clarity on common concerns.

Documentation

Explore a comprehensive library of relevant documentation and resources specifically designed for Unizap merchants, providing in-depth information and troubleshooting assistance.

Community Assistance

Beyond comprehensive in-house support, Unizap fosters a thriving community of merchants on multiple social platforms, empowering you to connect, collaborate, and share valuable insights.

Reliability & Security

World-class uptime

Unizap.ai prioritizes your success with a robust High Availability (HA) infrastructure, delivering 99.99% uptime, resiliency, and performance for your online store.

Certified security

Trust Unizap.ai (Nextdoorhub International Private Ltd.) with your valuable data. With our parent company, Senrysa Technologies Pvt Ltd, we are ISO/IEC 27001:2013 and SOC-2 Type 1 certified, demonstrating our commitment to the highest security standards.

Backup and restore

Mitigate potential risks with multiple data centers strategically located across the globe. This ensures your store's data is always secure, even in the event of unforeseen circumstances.

All the features that you need and more!

Smart Inventory Management

Catalogue Organization

Organize and highlight your products by creating categories and sub-categories as per your business needs.

Bulk Management

Move products in-stock, out-of-stock or discontinue products in bulk and save time and effort. Change inventory quality, price and other attributes using our bulk management system.

Filter Products

Manage products on your eCommerce website by filtering them by stock status, category or brand for convenience and better catalogue organization. Even sort them by name, price or discount.

Backorder

Receive orders on backorder, that is, receive orders even when your stock runs out. You can take orders on backorder and then restock your inventory accordingly.

Stock Control

Control the order quantity of products for each customer shopping on your eCommerce website. Add minimum and maximum quantity of products customers can add to their cart for a particular order.

Product Keywords

Add pre-designed keywords to your products to make them stand out or give out information about them. For example, Top selling products, Made in India, etc.

Attributes

Add custom attributes such as size, colour, material, care specifications etc., to give your customers more information about the products.

Product Option

Add multiple options and variations of a product. Add different sizes, colours or any other custom option you would like to add. Maintain the availability, price and stock for each variation.

Options Stock Control

Control stock for each and every option added for a product. Specify the minimum and the maximum number of items that a customer can add to their cart before placing an order on your eCommerce website.

Add-ons

Provide add-ons along with products. Customise as many add-ons as you want. This acts as a great way to upsell products and increase the overall online shopping experience.

Product Weight & Dimensions

Add product weight and dimensions so that the delivery charges can be calculated accurately and instantly.

Packaging & Tax Charging

Use the tax and packaging fees that your eCommerce website has previously specified, or specify the charges for particular products.

Multi-Inventory Management

Manage multiple inventory and catalogues efficiently under one dashboard. Keep track of orders and stock for all your inventories.

Advanced Description

Provide your customers with a dedicated page highlighting the key features and benefits of your product by which you can increase conversions and drive more sales. Hence, you can now create a landing page for each product, complete with various pre-designed templates that can be fully customized to meet your unique needs.

Product & Cataloguing

Catalogue Builder

Add products easily to your eCommerce website using our ready database of 1,00,000+ SKUs, available for different business categories.

Bulk Upload

Easily add inventory to your eCommerce website through bulk uploads using user-friendly, templated CSV files. Utilize our platform's limitless product listing options to the fullest extent possible.

Barcode Upload

Upload products instantly to your store by scanning the barcode. If the barcode of the product matches our master catalogue, the product will be instantly uploaded to your eCommerce website, saving you time and effort.

Custom Upload

Add custom products to your eCommerce website and give them a distinctive name and a detailed description. Add the MRP, selling price, product variations, features, and options. Add product keywords as well to accentuate them.

Draft Products

In case you are adding a custom product, but haven’t published it, your product will be saved as a draft. Pick it up anytime and finish updating the product before publishing.

List Product Options

Indicate the various product options, such as variations in colour, size, weight, etc., or any other options within the product listing to increase online sales.

Product Videos

Upload high-quality videos to showcase your products in action and provide your customers with a more immersive and engaging experience. Use these videos to highlight key features, show the product from multiple angles, and demonstrate how your product works in real-world situations.

Order Management

Manage Orders

Manage order status easily from one place. Mark when the order is accepted, ready to be picked, shipped and completed. You can cancel the order from there too.

Export Orders

Download order details in a CSV file of a particular day or a specific time period. Use this information to gain valuable information about your customers, sales and best-selling products.

Modify Order

In case any item for a particular order is not available to you, modify the order and remove the product(s) from the order. The total cart amount will be calculated and refunded accordingly.

Payment Status

Modify the payment status of a particular order. Specify if you are awaiting payment, or have received it. You can also mark if the payment is refunded or cancelled.

Comments

Leave a comment for your customer while preparing an order. This can be used to ask questions or clarify requests from customers.

Ship Order

Decide your shipping method when the order is ready. Choose from multiple shipping partners with real time delivery charges and availability or auto assign delivery partners. Also ship orders yourself and give out necessary information your customers.

Print Order and Tax Invoice

Get automated print and tax invoices for every order. Download them and share them with your customers. You can customize the invoice size too.

Order Tracking

Get real-time order tracking with the exact date and time of delivery processes. Know when the order is ready, shipped, in transit and delivered.

Filter orders

For better order management, filter orders according to date, order status, payment status, payment method and shipping method.

Order Notification

Receive automated order notification via message and a notification ringtone to ensure prompt order fulfilment and customer service.

Customer Location

see customer location on the map to ensure a timely and smooth delivery experience with minimum calling and disturbance to customers.

Payment History

While executing an order, get to know the payment history of the customer. Know if the customer is ordering for the first time or is a regular visitor.

Shipping & Delivery

Store Pickup

Let your customers order from your eCommerce website and pick up their orders from your store.

Self-Delivery

Ship or deliver orders yourself without opting for any third-party logistic partners.

Hyperlocal Delivery

Fulfil orders locally within hours or minutes with our integrated hyperlocal delivery partners.

Scheduled Delivery

Give your customers the liberty to schedule delivery for their order. Let them select the date and time of the delivery at their convenience.

Deliver Anywhere Nationwide

Ship your goods anywhere nationwide with our third-party integrated delivery partners, with real-time information tracking on both the buyer and the seller end.

In-Store Scan & Go

Let your customers enjoy a seamless in-store shopping and check-out experience with our Scan & Go feature, following three simple steps.
i) Scan the product barcode using your store application.
ii) Pay with a secure payment gateway.
iii) Go out of the store with your digital receipt.

Real-time shipping rates on checkout

Get real-time shipping rates calculation on the checkout page to charge relevant delivery charges from customers.

Estimated Delivery Time

Allow your customers to track their order status and get an estimate of when their product will reach the desired location.

Auto-ship

Allow auto-shipping orders by your most preferred delivery partners. Choose the order status on which the products will be shipped automatically.

Return Settings

Set a custom return policy for your products and choose whether to enable or disable product returns. Further, ensure that your customers have clear expectations for returns when making purchases, which can help to instill trust and confidence in you as a seller and your products.

Marketing

Extensive Customizable Themes

Choose from 100+ fully customisable & responsive themes for your eCommerce website optimised for various industry needs and give your eCommerce website an attractive look and feel.

Upsell

Upsell products to customers by showing other related items that other customers also prefer.  Give them more options of what they like and persuade them to increase their order value.

Collections

Add products and create numerous collections for every occasion and need. Highlight your collections on your eCommerce website and run festival offers, end-of-season sales and more.

Banners

Create promotional banners to display your collections and give exclusive discounts on specific products of your choice. Choose an image, design it and upload it to give your store a professional look.

Trusted Badges

Instill trust and authenticity in your eCommerce website by adding an assortment of trusted badges on your storefront.

Store SEO

Ensure your store is SEO friendly by gaining full control over your website’s SEO title and description.

Product Level SEO

Ensure a higher ranking for every product on your website on search results through product level SEO and generate organic traffic to your eCommerce website.

Custom Domain

Give your eCommerce website a unique digital address by getting a unique own custom domain name at no additional cost.

Product Reviews

Let your website visitors and potential customers see what previous shoppers feel about your products. Manage, reply and publish description reviews and ratings given by your customers for every product in your store. 

 

Flash Sale

Run flash sales for a limited period of time. Create custom banners and set a timer to let people know when the sale ends. Flash sales are a great way to incentivise your customers to make quick purchases.

Advanced Discount Coupons

Customize unique coupon codes to offer your customers. Give a flat or percentage discount and allow customers to add them at checkout. Give discounts on certain brands, products or categories too. Also, customise the payment method for discount applications.

Share Store Link

Share your store’s URL directly with all your potential customers, existing customers, friends and family etc.

Share Store QR

Get a custom QR code for your eCommerce website and share it with your existing customers, potential customers, social media followers, contacts and many more. Use the QR code in your marketing campaigns, catalogues, brochures and flyers.

Share Products

Share specific products of your store from your dashboard without looking for the product on your website.

Adwords Conversion Tracking

Run limited-time Google Ads that target specific keywords associated with your products and eCommerce website, and get a better return on investment on your marketing campaigns.

Google Merchant Center

Use Google Merchant Center as a powerful method of marketing to increase your visibility and reach a wider audience, ultimately leading to more sales and growth for your business. List your products on Google Shopping, where millions of customers search for products every day.

Blogs

Add blog pages to your website for your customers to read as well as improve your website's search engine ranking. Create engaging and informative blog posts that showcase your industry expertise and provide valuable insights to your customers.

Video Commerce

Create product videos and showcase them on your website and social media channels to provide a more immersive shopping experience for your customers while highlighting the unique features and benefits of your products.

Social Feed Exporter

Showcase your brand's social media presence and content directly on your website to increase social media following and drive more traffic to your social media channels.

Themes

Customizable background & Text Colour

Customize the background and text colour of your storefront. Choose where you want your store logo to be displayed and whether you want the store name & address to be displayed. Maximum customization capabilities at your fingertips!

Top Categories

Display the top categories of your catalogue right on your homepage. Choose the level of the categories and sort them according to preference.

Static Banners

Draw attention towards your products by using a variety of static banners and enhance the appearance of your homepage

Clickable Banners

Design and add banners to your homepage and link them with collections, products or categories. Your customers can click on these banners and be directed to the corresponding products.

Hello Bar

Create a to display announcements and inform about any offers & promotions header strip on your eCommerce website to display offers and promotions, announcements, and standout products.

Product Categories

Add product categories to be displayed on your homepage. You can also display your top-selling categories or high-in-demand categories for your customers. The number of categories that can be added varies according to the theme.

Product List Page

Decide how your products will be displayed within a category. Choose how the images should be displayed and crop the images for a more uniform and appealing look.

Product Details Page

Customize how the products page will be displayed according to industry standards. Choose how and where the additional product pictures will be displayed.

Pincode Checker

Your customers can check if a product is available on a specific pin code. They can also check the estimated date of delivery by adding the pin code.

Advanced SEO

Use Meta tags to tell the search engines and those viewing your site more about your page and the information it contains. Meta tags, such as the meta title and meta description play important roles in a website's SEO plan because they have keywords and phrases that describe a page's content.

Pages

Create more pages for your eCommerce website to give out relevant information to your customer. Add these pages to the footer of your eCommerce website and personalize your store entirely with no restrictions.

Social Media Links

Add the links of all your social media handles to your eCommerce website and let your customers interact with you directly.

Video Banners Upload

Create dynamic and visually appealing video content that grabs the attention of your customers and highlights your products or promotions. Thus, provide a memorable browsing experience for your customers that encourages them to explore your website further.

Custom Code

Use custom CSS or HTML code for your website to add new components or modify existing ones with ease. Custom widgets, change the color scheme, or modify the layout to create a unique and personalized website that reflects your brand and vision.

Menu Builder

Create a fully customizable and responsive menu bar that reflects your brand and product offerings. Add or remove menu items, organize them into categories, and create a user-friendly navigation system for your customers to offer a more intuitive and satisfying browsing experience.

Payment Integration

Integrated Payment Gateway

Accept online payments through multiple channels with integrated payment gateways.

Bank Offers

Get more out of every sale by taking advantage of pre-negotiated transaction rates with payment solutions partners.

Secure online store

Get a free SSL certificate and offer a secure eCommerce website to customers to encourage tension-free shopping.

Tax Computation

Indicate and apply the relevant taxes on the products you offer and maintain tax compliance for your online business.

Price inclusive & Exclusive of Tax

List products with prices inclusive or exclusive of taxes.

RazorPay Payment method

Razorpay is the only converged payments solution company in India that allows your business to accept, process, and disburse payments via its product suite. With Razorpay, you have access to all payment modes, including credit and debit cards, UPI, and popular mobile wallets.

Store Management

Business Hours

Manage the operational hours of your eCommerce website. Add your business hours for each day of the week, and let your customers know when you take a break. Decide when your store remains online or offline so that you don’t lose customers during closed hours.

Taxes & Charges

Set tax and packaging charges for your eCommerce website. You can select whether the charges will be applicable, inclusive or exclusive to the price of the products. Additionally set packaging charges per order or item, according to your business standards.

Print Settings

Configure the dimensions of your tax and order invoices according to your business needs. 

Opening & Closing Store

Make your store online and offline with a click of a button. Control when you receive orders and make sure your customers don’t go dissatisfied. 

Store Password

Protect your store with a password and make sure only you have access to your store. Use your password or OTP sent to your registered number to log in to your seller dashboard.

Single Page Checkout

Allow your customers to complete their checkout on a single page, thus streamlining the process. Make your checkout process as easy and convenient for better conversions.

POS Integration

Get your own POS (Point of Sale) system integrated on your website and provide your customers with a seamless and streamlined checkout process.

Warehouses

Manage multiple warehouses from a single dashboard and track your inventory levels, orders, and shipments in real-time to make informed decisions about where to store your products for maximum efficiency.

Customers & Customer Support

Customer Profile

Get a complete customer profile with the date of order, the number of orders, and the total amount spend. Keep track of customer contact details and addresses and use this information for better marketing practices.

Order History

Know the order history of every customer. Know when they last ordered, how much they spend and what they love.

WhatsApp Chat

Let your customers reach out to you directly on Whatsapp.

Click-to-Call

A call button on your website that allows your customers to call you or your support team.

Integrated CRM

Manage, coordinate, and compile customer data to improve the way you approach customer relations. Streamline your operations to increase overall profitability.

Enquiry Requests

Receive the enquiry requests button on all your products.

Reporting and Analytics

Gross Revenue

Know the total gross revenue earned on all the orders completed.

Customer Cancellation

Know the total value of the orders cancelled by the customer after placing the order.

Cancellation by You

Know the total value of orders cancelled by you after receiving them. 

Sales Trend

See the number of orders received during a particular time via a bar graph under Sales Trend option.

Gross Merchandizing Value (GMV)

Know the monetary value for total merchandise sold through your website over a certain time period.

Average Order Value (AOV)

Know the average value of the orders placed through your eCommerce website.

Pending Orders

Know the number of orders that you have received but are yet to complete. This makes sure that you don’t miss any orders and that your customers are satisfied.

 

Total Customers

Know the number of customers that have placed order(s) on your website. The statistics also show the number of repeat purchases or first-time orders. 

 

Top Selling Products

Know the top products of your eCommerce website that have been ordered multiple times by your customers. You can see the total amount of revenue and total number received by these top-selling products.

Monthly Leaderboard

See the leaderboard with the highest earning sellers, selling on Unizap. 

Inventory Analysis

Get a diagrammatical report of your inventory. Know the active, discontinued and out-of-stock products.

Store Ratings

Customers can rate the delivery and quality of service provided by you after the completion of orders 

Product Reviews & Ratings

Get reviews along with ratings and pictures of your products from your customers. This lets other potential customers gain more trust and entices them to make a purchase. 

Operation Metrics

Get a diagrammatical representation of your average acceptance, processing and delivery time of your online orders.

Google Analytics

Link your Google Analytics account to your eCommerce website to better understand visitor traffic data and target your audience.

Facebook Pixel

Utilize Facebook Pixels to increase your ROI by re-targetting your customers.

Abandoned Cart

Gain valuable insights into why your customers abandon their carts and thus, recover your lost sales. Track abandoned carts and send automated follow-up emails to customers to remind them of their abandoned items and incentivize them to complete their purchases.

State-of-the-art technology

Online Hosting

With our cloud-based, multi-server hosting service, hosting your eCommerce website will no longer be a cause of concern.

Progressive Web Apps

Get an app-like experience while using websites made on Unizap. 

SEO-Friendly Store

Make your eCommerce website SEO-friendly online using our built-in store and product SEO capabilities. Customize search descriptors and meta tags without needing any coding knowledge.

Multi-store management

Manage multiple outlets from one dashboard. Take care of your inventory, orders and payments from one place.

Extensive Integration Capabilities

Integrate any third-party platform that you require for your business operations. Our support team will diligently assist towards integrating them with our API.

Work Flow Automation

Automate your business and improve operating efficiency as well as the customer experience.

ONDC Connect

Get automatically onboarded on ONDC, a government initiative that aims to create a national database of all types of businesses. Save your time and effort in the onboarding process and also get access to a wider network of potential customers and business partners. Thus, onboard the ONDC platform, and expand your reach to grow your business.

Staff Management

Staff Login

Give access to your staff with the required limitations, and let them manage and run your day-to-day operations.

Unizap Support

Business Advisor

A dedicated business manager to guide you through your business activities and decisions.

Biztv

Watch videos and informative content on tips & tricks to grow your business. Access them instantly on our application or dashboard itself.

In-app support

Head over to our in-app support system that instantly solves your queries on chat. 

FAQs

Get accurate answers to frequently asked questions and queries.

Help Desk

Get a step-by-step tutorial for any doubt that you may face while operating your eCommerce website. Click on the link to access the helpdesk. 

24*7 Phone Support

Get 24*7 customer support for any assistance.

Frequently asked questions

What eCommerce solution can Scan & Go provide?

With the Unizap app,  you can scan the product barcode from the store which automatically adds the product to the cart, access price & promotional information and proceed for payment. This will help you to skip the queue at the check out and make your shopping experience easy, fast, and secure.  Using Unizap’s Scan & Go feature, we make ordering easy for our consumers. Customers can now pick, scan, and pay with their smartphones and make the their  eCommerce solution simpler.

What do I do if I do not wish to sell products on a particular day?
It is possible to sell products on a particular day. In order to know more about Business Hours, click here.
How to upload products in bulk?
Uploading products in bulk might be a task if you sit to upload them manually.  We’ve identified the problem for you however, and have come up with Catalog builder which has 2,50,000+ pre-existing products that can be added in the click of a button. Other than that, products can also be added via CSV file. To know more about how to add products via Catalog builder and CSV file, click here.
What are the types of eCommerce solutions that Unizap provides?

Unizap provides eCommerce solutions for all types of businesses and sectors be it B2B, B2C, D2C, etc. To know more about the solutions we provide for any and every business, click here.

Does Unizap provide eCommerce shipping solutions?

Unizap offers 30+ carrier partners delivering across every part of India and 10+hyperlocal partners in 50+cities. We are also constantly looking to add more partners and widen our reach to enhance the user experience and get you the perfect eCommerce solution.

In what way does Unizap provide 360 degree eCommerce solution?

Unizap provides a 360 degree eCommerce solution right from giving you an ecommerce platform to market your brand via SEO and various other options for a distinguished name in the market. However, it just doesn’t end at a medium to sell. We cover every activity of your business under one umbrella. To know more about services, click here.

In case a product has been damaged in transit and the payment has been made in an online mode, how will the refund process be initiated?
  • In case your payment has been settled with Unizap, the refund has to be initiated at the source by you. However, if the amount remains unsettled

(the criteria of settlement being Transaction + 1 day or Transaction + 2 days), the refund amount will be settled via Unizap itself with its Auto Refund feature and be reduced from the unsettled amount to be received by you.

How can Unizap help beyond providing an eCommerce solution for my store?

Other than providing an eCommerce website for your business, Unizap takes care of all your eCommerce solutions from quick product upload to setting your payment and delivery requirements. Apart from what it does to get your store live, Unizap also provides a host of value-added services right from creating your brand logo, trademark, GST filing, and compliances to setting up your whole marketing strategy.
To know more about our deliverables, feel free to connect with our sales team or go through: Unizap

If I want to integrate any third party provider for my store, how do I go about it?

With our open API feature, Unizap has the power to integrate with third-party providers hassle free, thus opening gates to endless opportunities and providing you the perfect eCommerce solution.

Why should I use Unizap delivery instead of direct courier companies?

Unizap uses proprietary AI algorithms to automatically choose the most efficient courier partner for your order based on shipping cost, historical pickup, TAT and RTO rates. It has partnered & negotiated best possible rates with leading courier companies to offer you the most affordable shipping and eCommerce solution, thus saving you from the hassle of dealing with multiple providers, reconciling payments, manually and error prone process of entering order information from Unizap into providers interface etc.

How to add policies to my store?
In order to create policies or any other page for your store, click here.