Omnichannel Ecommerce Solution
Blur the line between online and offline retail
Create excellent customer experience and strengthen brand engagement on every channel with Unizap.
One Partner, One Platform, Endless Possibilities
Capture your audience where they are, precisely when they're there. Your buyers have transitioned from traditional shopping methods and now exist not just on a single channel but across multiple platforms. Stay at the forefront of innovation and embrace the omnichannel ecommerce platform. Engage on diverse channels, including social media, and unify the online-offline divide to revolutionize your sales approach.
Convert your followers into your customers
Effortlessly convert your social media followers into valued customers with an omnichannel ecommerce platform. Expand your audience seamlessly across a diverse array of social channels while efficiently managing every facet of your business from a singular, integrated platform. Say goodbye to the complexities of juggling multiple systems for order tracking, delivery fulfillment, inventory management, and customer data.
Unleash the full sales potential of social media beyond its networking capabilities, leveraging it as a potent tool within your omnichannel ecommerce strategy.
90%
retention rates
30%
value
250%
frequency
Unizap makes omnichannel eCommerce work
Buy online, pick up in-store
Buy online, return in-store
Browse in-store, buy online
Frequently asked questions
FAQ's
1
What is omnichannel eCommerce?
Unizap’s Omnichannel eCommerce is a multichannel approach to sales that seeks to provide customers with a seamless shopping experience, whether they’re shopping online from a desktop or mobile device, by telephone, or in a brick-and-mortar store. To learn more, click here.
2
How do I know if my business is ready for Omichannel eCommerce?
If your brand is already connected with your customers on a channel and there is a scope for connecting these channels and making them commerce-able you are the right fit to start your omnichannel journey. With an advanced omni channel eCommerce platform like Unizap, interconnect your customer touchpoints and manage everything from one place.
3
What are the reasons that companies are adapting Omnichannel eCommerce?
An omnichannel retail strategy improves the customer experience and provides more channels for customer purchase––whether it is on mobile, web, or in stores. The availability of multiple purchasing channels leads to an increase in sales and traffic. In order to thrive in the competitive retail industry, retailers must build omnichannel retail strategies that look beyond having an online- or store-only presence while most importantly, leveraging the latest digital touchpoints.
To know more, click here.
4
Can I manage my orders and fulfilment centrally for all my channels/touchpoints?
Yes, Unizap seamlessly integrates with third-party software that helps you pull all your orders from different digital channels into one unified admin dashboard. You can then easily manage your fulfilment for all these channels using Unizap’s automated shipping and delivery management solutions.
5
Can B2B businesses take the omnichannel route?
Definitely, with Unizap, selling across multiple channels with seamless buyer journeys is no longer limited to omnichannel retail but is equally important and possible for B2B brands. With B2B buyers looking for more personalization and self-service, connecting with them across multiple touchpoints through omnichannel eCommerce can give brands a winning edge.
6
Do I need a lot of money for implementing omnichannel ecommerce?
Omnichannel ecommerce can be expensive if you choose to go with monolithic software for digitising your various channels. However, if you choose a platform like Unizap, you can easily build your omnichannel brand in a cost-effective way without investing too much money for your omnichannel eCommerce solution.
Manage all your customers under one platform.
Be omnipresent with our omnichannel solution.